PRIVACY POLICY

Last Updated: July 2026

Privacy Policy

At SaolSkin, we are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or purchase products from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Who We Are

Business Name: SaolSkin

Business Address:

L5 The Office Suit,

Holywell Commercial Center,

Swords, Dublin K67 E7W6

Email:

saolskin@gmail.com

Telephone:

+353894796436

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

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2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Payment status

Please note: Payment card details are processed securely by Stripe. Saol Skin does not collect or store your full payment card information.

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookie data

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3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Respond to enquiries

  • Process refunds and returns

  • Improve our website and services

  • Detect fraud and prevent unauthorised transactions

  • Comply with our legal obligations

We will only process your personal data where we have a lawful basis to do so under the General Data Protection Regulation (GDPR).

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4. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may send you information about:

  • New products

  • Promotions

  • Special offers

  • News from Saol Skin

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

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5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties where necessary to operate our business, including:

  • Stripe (payment processing)

  • Delivery providers

  • Website hosting providers (Squarespace)

  • Professional advisers where legally required

These providers process your information securely and only for the purposes necessary to provide their services.

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6. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although no method of online transmission is completely secure, we continually work to protect your information using recognised security practices.

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7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order

  • Meet our legal obligations

  • Resolve disputes

  • Maintain business records

When personal information is no longer required, it will be securely deleted or anonymised.

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8. Your Rights Under GDPR

If you are located within the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Receive a copy of your personal data (data portability)

  • Withdraw consent where consent is the legal basis for processing

To exercise any of these rights, please contact us using the details provided above.

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9. Cookies

Our website uses cookies to improve your browsing experience.

For more information, please refer to our Cookie Policy.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the updated revision date.

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11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Saol Skin

📍 Address:

L5 The Office Suit,

Holywell Commercial Center,

Swords, Dublin K67 E7W6

📧 Email:

saolskin@gmail.com

📞 Telephone:

+353894796436